Returns & Refunds Policy
Last updated: February 9, 2026
1. Return Window
You may return most items within 30 days of delivery for a full refund. Items must be in original condition and packaging.
2. Eligibility
To be eligible for a return:
- Item must be unworn and unused
- Item must be in original packaging
- Return must be initiated within 30 days of delivery
- Proof of purchase (order number) is required
3. Non-Returnable Items
The following cannot be returned:
- Items marked "Final Sale" at purchase
- Items that show signs of use, wear, or damage caused by the buyer
- Items without original packaging
- Gift cards
4. How to Initiate a Return
- Email [email protected] with your order number and reason for return
- We will respond within 2 business days with return instructions
- Ship the item back using the provided return label (where applicable)
- Refund is processed within 5–7 business days after we receive the item
5. Return Shipping Costs
For returns due to our error (wrong item, defective, damaged): we cover return shipping.
For all other returns: buyer is responsible for return shipping.
6. Refunds
Refunds are issued to the original payment method. Processing time after we receive your return:
- Credit card refunds: 5–7 business days (bank processing)
- Email confirmation is sent when refund is issued
7. Exchanges
We do not offer direct exchanges. To exchange an item, return the original for a refund and place a new order.
8. Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos. We will send a replacement at no charge.
9. Contact
Questions about returns? Contact us at:
Email: [email protected]
Email: [email protected]